|
id
|
int(11)
|
|
|
|
|
case_no
|
varchar(50)
|
|
|
|
|
case_date
|
date
|
|
|
|
|
customer_id
|
int(11)
|
|
|
0
|
|
product_id
|
int(11)
|
|
|
0
|
|
serial_number
|
varchar(150)
|
|
|
|
|
subject
|
varchar(255)
|
|
|
|
|
problem_description
|
text
|
|
|
|
|
solution
|
text
|
|
|
|
|
status
|
varchar(30)
|
|
|
open
|
|
priority
|
varchar(30)
|
|
|
normal
|
|
assigned_to
|
varchar(100)
|
|
|
|
|
note
|
text
|
|
|
|
|
created_by
|
varchar(100)
|
|
|
|
|
created_at
|
datetime
|
|
|
current_timestamp()
|
|
updated_at
|
datetime
|
|
|
current_timestamp()
|